Product Management: I oversee the product catalog, ensuring that it is up-to-date, accurate, and relevant to the target audience. This includes managing product listings, descriptions, images, and pricing.
Marketing and Promotion: I develop and implement marketing strategies to drive traffic to the website, increase brand awareness, and boost sales. This includes social media marketing, email marketing, paid advertising, and content marketing.
Customer Service: I provide excellent customer service by responding to customer inquiries, resolving issues, and ensuring customer satisfaction. This includes handling returns, exchanges, and refunds.
Order Fulfillment: I manage the order fulfillment process, ensuring that orders are processed efficiently and accurately. This includes managing inventory, shipping, and logistics.
Analytics and Reporting: I analyze sales data, website traffic, and customer behavior to identify trends, opportunities, and areas for improvement. This includes using tools like Google Analytics and e-commerce analytics software.
